“Prior to completing Sue’s training, only 50% of our team achieved their goals. After the training, that increased to 90%. This is all thanks to Sue’s intentional, engaging training process. She took time to understand our business, culture, value proposition, and existing sales process, as well as roles and responsibilities. As a result, she was able to provide customized tools and templates specific to our company and needs. The incorporation of identifying and understanding the four behavior styles through each of the sales stages was invaluable. Our team still remembers and talks about it to this day.”
– Robin Toft, President & CEO, Toft Group Executive Search
“Sue is a subject matter expert in the sales process, from lead generation, to qualifying and identifying needs, to solutions presentation and closing. As a strategic partner, she helps us look at what is driving our business, while applying a broader perspective to help us identify additional opportunities. The results of her training were immediate. She helped us move the needle by increasing the number of sales calls and prospect opportunities. Her training also provided tangible results for our long-term success, including establishing a collaborative environment that supports lateral interaction and greater synergy among our team. She brings credibility, professionalism, and an enthusiasm for building strong sales teams that produce results.”
– Chris Graham, Vice Chancellor for External Relations, National University.
“My team was operating primarily within their comfort zone — creating communications strategy and materials for employee benefits — but I wanted them to broaden their horizons and provide communication strategy and materials to all facets of Human Resources. I knew Sue’s sales training process, tools, and templates would provide the foundation, support, and confidence for my team to expand their deliverable opportunities. And it did just that. As a result of the training, she elevated my team’s confidence and abilities. She helped them see and work beyond their comfort zone, learning to cultivate rapport and trust at a higher level by engaging people in meaningful conversation.”
– Chris Lonergan, CEO, Communication Partners
“Sue brings her boundless energy to everything she does – including all of her training sessions. Sue provided negotiations training for our Manpower staff from across the country, many who did not know each other. She was excellent in creating a collaborative and engaging training environment and delivered an active effective negotiation skills training to overcome a potential awkward conversation with clients to ask for an increase in rates. Sue had the team engaged, excited and open to learn. I can highly recommend Ebner Consulting for any training project.”
– Phil Blair, CEO, Manpower
“Sue recently provided a DISC Behavior professional development training for our master’s level and Ph.D. students. Students applauded her for an ‘excellent, engaging, and fun’ learning opportunity. Her training provided the students with knowledge and tools on how to identify, acknowledge and understand the four behavior styles and how to communicate effectively with each style to cultivate collaborative and productive working relationships. This will empower them to advance their academic and professional goals. I’m so convinced of the merits of this training that I intend it to become a staple of our graduate program.”
– Lea Hubbard, Professor and Chair of the Department of Leadership Studies, School of Leadership and Education Sciences, University of San Diego
“Sue was a leadership consultant and guest speaker in my Masters of Business Administration (MBA) class at Point Loma Nazarene University. Sue did an amazing job engaging the students in an interactive discussion of leadership. She had the students list and prioritize characteristics of leadership. Then she addressed each leadership characteristic by providing a business example from her formidable career. Later, Sue asked the students again to rank their top 2 leadership characteristics to see if the discussion had changed their mind on leadership. Sue concluded by sharing how these leadership skills are continually used during her high-altitude mountain climbing expeditions. Sue’s presentation was by far the students’ favorite guest speaker. They were talking about her talk for weeks after. Sue is a wonderful speaker who brings a lot of energy to her presentations.”
– Dr. Frank Marshall, Associate Professor of Management, Fermanian School of Business, Point Loma Nazarene University
“I’m Sue’s climbing partner and when she has me on belay on the side of a mountain at 23,000 ft., there’s nobody else in the world that I would want holding that rope, protecting me from a precipitous fall. Her focus, commitment, strength, and fortitude all contribute to someone you can count on in any situation. And even at 23,000 ft., she looks just darling! Hire her!!!!”
– Jack Farnan, Mountaineer